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In this interview, industry expert Steve Toburen shares insights on creating “Cheerleader Customers” by fostering positivity in every interaction.

Discover the hidden power of a smile in transforming your cleaning or restoration business.

Learn how the “80% Rule” highlights the importance of relationships, why hiring naturally joyful employees is crucial, and how continuous training can elevate customer service.

Uncover simple steps to build a winning culture that turns clients into lifelong advocates.

For more video content by Cleanfax, check out the Cleanfax Video page and start learning invaluable cleaning and restoration tips today.

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