Indoor air quality (IAQ) has taken a position front and center in most people’s minds because of the effects of COVID-19 over the last few years. Seemingly all of a sudden, the 3,000+ gallons of air that we breathe every day—enough by volume to fill an average swimming pool—have become the focus of across-the-table discussions privately and publicly. Perhaps, it’s knowing that we can only survive a few minutes without air that has put this concern on the front burner. Whatever is driving these discussions, the time is here to ask the second question that’s been begging to be answered for a long time: “What can I do about it?”

Developing solutions that redefine IAQ forever

, the National Organization of Remediators and Microbial Inspectors, has been training IAQ professionals since its beginning in 2004. This solution-based training has helped facilitate the improvement of indoor environments, helping them to become safer, cleaner, and healthier for those who occupy them.Ěý However, the missing piece of the puzzle has always been the ability to leave trained eyes and ears in the environment to monitor any changes and identify potential problems in real-time. That capability is now here.

On August 15, 2022, the IAQ Assurance Program was launched to connect residential and commercial clients with IAQ professionals who can interpret the information gained from iQi monitors and respond immediately to correct whatever anomalies are identified. The iQi monitor is the ‘stethoscope’ and the IAQ professional is the ‘doctor’ trained to design a protocol to improve the indoor environment. Bridging the gap between the problem and the solution in this way has never been done before. However, the technology has now caught up to the training, and the industry’s goal of providing safer, cleaner, and healthier environments throughout the world may now be a reality.

Understanding the process

The iQi monitor—the equipment that supports the NORMI IAQ Assurance Program—is a WIFI or Zigbee-enabled, high-tech piece of equipment that records the IAQ parameters needed to evaluate the quality of air indoors. Typically, a monitor is placed in each HVAC coverage area to measure a variety of IAQ components.Ěý The information can be displayed on a monitor in the lobby for employees or the public to view and, at the same time, display data on an app for the property owner or facilities manager. These readings help the IAQ professional develop an IAQ profile for that environment based on its size, use, furnishings, air movement, and other factors which might contribute to abnormalities.

Particle counts are taken, in real-time, to measure airborne ‘dust’Ěýat PM10, PM2.5, and PM1 (submicron) particles. Though not specifically identified as dead skin, pet dander, mold spores, pollen, dust mite feces, or something else, these particulates may indicate unhealthy levels of airborne contaminants as a result of moisture intrusion or air infiltration issues. It is one thing to recognize when the dust has increased but quite another to know how to resolve the issue and, unfortunately, HEPA filtration is not always the answer. Knowing how to deal with the solution instead of the symptoms requires IAQ training and building science expertise.

Relative humidity and temperature work together and can when out of sync exacerbate indoor air quality issues andĚýcontribute to an increased presence of microbes like viruses, bacteria, or mold. Often, because of improperly sized HVAC systems, poor air movement, or moisture intrusion, addressing these anomalies requires a clear understanding of building sciences and how structures work.ĚýNORMI trains IAQ professionals in methods that can help the client keep relative humidity readings between 40%-60% to reduce the probability that microbes, including mold, will proliferate in that space. Being able to measure this parameter in real-time helps to identify potential issues before they quickly get out of hand.

Measuring VOCs effectively

In most indoor environments, we live in a toxic soup of volatile organic compounds (VOCs). Personal care products, furnishings, cleaning solvents, potpourri, and other chemicals constantly off-gas in our environment, and we’re finding an increasing number of people having allergic-type reactions to those VOCs. Sometimes it is difficult to identify an odor, but measuring total volatile organic compounds (TVOCs) can send up a red flag helping to pre-empt any potential issues.

Having iQi monitors that are able to see elevated VOCs, even before we can smell them, could create a more comfortable environment for the increasing number of people who are negatively affected by them.

Headaches, lethargy, irritability, and general malaise have been associated with elevated levels of carbon dioxide (CO2). Though not necessarily requiring a 911 response, being able to see a CO2 spike and address it expeditiously with increased ventilation and air movement could significantly improve the safety and comfort level of the office or home.

What’s ahead for the NORMIPro IAQ Assurance Program

The next phase of the NORMIPro IAQ Assurance Program will be to connect the sensors to controls that can automatically activate a responding piece of equipment when triggered by elevated VOCs or CO2. The monitoring technology is taking the concept of a ‘smart home’ to an entirely new level, far beyond simply turning a light on or off.

Shortly after Hurricane Katrina in 2005, the Federal Emergency Management Agency (FEMA) and the U.S. Environmental Protection Agency (EPA) became concerned about elevated levels of formaldehyde in the trailers they provided. NORMI was commissioned to conduct a study for the Louisiana Department of Environmental Quality (DEQ) and found that the levels of formaldehyde in trailers were six to eight times higher than allowed by the World Health Organization (WHO). That set NORMI on a track to create a class entitled ‘NORMI Certified Formaldehyde Screener (CFS)’ for the expressed purpose of training IAQ professionals on how to evaluate and resolve formaldehyde issues in indoor environments. An effective protocol for mitigation was created and it has been successfully used since then in environments where it has been applied.

The benefits of IAQ assurance

More recently, there was a concern about elevated levels of formaldehyde in luxury laminate flooring. The health effects of higher levels of formaldehyde present themselves with different symptoms. They are a concern, especially for the very young, immune-compromised, and very old. The NORMIPro IAQ Assurance Program monitors the levels of formaldehyde and connects any anomalies to a trained IAQ professional who can address the problem. The formaldehyde might come from new flooring, new furniture, a fancy piece of art you purchased in India, or a special gift you received from China. Knowing what you are bringing into your home is the beginning of fixing potential IAQ problems, and the monitoring program is the place to start.

As a part of the service, the subscriber is provided with information comparing the IAQ parameters in their home or office to established guidelines by the EPA, ASHRAE, Fitwel, and NORMI. A report is produced on a scheduled basis confirming the tracking of the readings and results. Providing information in real-time is the best way to catch a problem before it becomes a problem. That is the goal of the NORMIPro IAQ Assurance Program.

But you might ask, “Why is having IAQ monitors in my environment such an important step toward resolving potential issues?” Many homeowners have been caught up with the ‘do-it-yourself revolution’ and believe they are capable of resolving issues on their own. This has given clients a false sense of security only to find out—often when it’s too late—that they cannot self-diagnose a potential IAQ issue. The average client needs someone who is a trained professional to interpret the information, identify a problem, and offer a resolution. The NORMIPro IAQ Assurance Program is designed to do that. Being the eyes and ears in any environment (residential, commercial, industrial, or institutional), is the place to begin to improve indoor air quality in virtually any environment.

Now is the time to begin to get a handle on the air that you, your family, or your employees are breathing indoors. Each day, more information is being compiled about the detrimental effects of breathing unhealthy air and NORMI is on the leading edge, educating IAQ professionals on how to create cleaner indoor environments.Ěý This all starts with the NORMIPro IAQ Assurance Program. Take advantage of this opportunity today.

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The “Great Resignation” has made it difficult for carpet cleaning and restoration companies specifically as well since the hard work and sometimes inattentive leadership is enough to detract the modern employee from sticking around. Fortunately, with the right strategy in place, industry leaders can retain their team and connect with them on a more personal level moving forward. Ěý

A set of tools must be employed: a sound strategy, effort, and a focus on benefits are crucial to solve this problem. But before tackling the retention problem, it’s first worth clearly defining the meaning of “The Great Resignation,” what the concept means, and how it affects today’s labor market in countless ways. Ěý

Understanding ‘The Great Resignation’ and its Impact on Cleaning ProsĚý

The COVID-19 pandemic served as the catalyst for the start of “The Great Resignation.” Employees began leaving their jobsĚýdaily for a variety of complex reasons including a desire to fulfill their inner purpose, a need for more financial stability, and the ability to work remotely. Ěý

While spikes in the job market are regular and the demand for change transformsĚýover time, these periods of transition have never happened as rapidly or as unexpectedly. In addition, it’s worth acknowledging that the market itself has changed, and so have its workers. These specific changes and the speed in which they came to be is exactly why cleaning company leaders not only struggled to retain their team for the last few years but also to appeal to new employees and consumers likewise. Ěý

Fear and uncertainty have seriously affected the mental state of workers, and many people have changed their outlook. For example, many parents now want to spend more time with their children and work less with more flexible hours. Meanwhile, some employees want a defined path for their careers and want to know they can grow within their companies after working for a multitude of dead-end jobs in the past. For cleaning companies, these needs can be difficult to accomplish using the same structures as before and the same hiring methods likewise. However, it’s crucial that changes are made if employee retention rates are ever expected to return to an optimal state. Ěý

After all, the professional cleaning field has a rapid staff turnover rate. Many companies are losing good employees due to declining profits and archaic methods. As a result, many companies are forced to backtrack and significantly reduce their operations and goals. But, with the right tactics, it’s even easier to hire employees than it used to be—and keep them! ĚýĚý

The 8 Best Methods for Modern Employee AcquisitionĚý

Suppose you want to get back on track and solve the “Great Resignation” problem that has led to rapid employee turnover. In that case, we recommend putting the following list into practice. We’ve compiled 8 of the most effective methods for attracting new employees. With the help of these tips, you can hire real professionals who will allow you to cover all your staffing needs and set up quality operations in no time.Ěý

1. ReferralsĚý

As strange as it may sound, the best workers often come from your current employee friend circles. This is a great way to attract many hardworking professionals—and know they’re worth their weight from the start. You can invite your employees to recommend your company to others they know and want to vouch for. This offer can be incentivized and should apply not only to new employees but also to current employees as well in order to increase staff loyalty, trust, and retention. For this form of “job advertising,” you can offer benefits in the form of vacations, bonuses, and gifts that will entice the employees and show them you respect their input likewise. ĚýĚý

2. Local outreachĚýĚý

A good and effective marketing strategy can significantly help when finding great employees. To find a worthy candidate in your local area, you can distribute flyers and posters advertising the company and stating that it is looking for new employees. You can also talk to people on the street and hire a promoter. Lastly, you can always set up a booth at a local event and use other effective visual advertising methods to become well-known and respected in the community. All of this will make it easier for you to find honest and hardworking employees moving forward. Ěý

3. Social mediaĚý

Sometimes, the simplest solution is the most effective. In this case, if you are searching for new hires, you can use social media and other virtual venues to get the best results. Post targeted ads, share jobs on social media, and promote postings in local groups. All of these strategies will help you reach out to far more people locally and find the best employees possible to join your team. Before you place an ad, be sure to determine the requirements for potential employees: what experience, education, and certifications should they possess? By putting these requirements clearly in the ad, you can easily eliminate those that don’t fit the bill before they ever reach out. However, if you are willing to train the right person, having strict requirements listed may not be your best approach, so weighing your options is essential. Ěý

4. Friends and familyĚý

If you have connections for finding qualified and responsible employees, you should definitely use them. You can reach out to your friends and family to find prospects and employ a team you know you can trust. Ěý

Even if a potential candidate has no work experience, that doesn’t mean they shouldn’t be considered. If your trustworthy acquaintance recommends a person, you should definitely consider hiring them for the position no matter where they are in their career path. You can start with a probationary period to assess their skills and abilities and then consider hiring them for a permanent position after they’ve proven their diligence and respect.ĚýĚý

5. JoobleĚý

Sometimes, it really helps to turn to experts for the best employee acquisitions. One of the most effective ways to find hardworking employees is to use a job aggregator. With the help of such sites as Jooble, potential employees look for a because it is convenient, quick, and simple. Jooble is a modern job aggregator that collects job offers from various employers. They are conveniently sorted by state, industry, salary, etc. You can post an ad looking for workers for specific positions. The applicants themselves will see you on the site, and if they are interested in your offer, they will respond.Ěý

6. Job fairsĚý

What’s a better place to find potential employees than a job fair? Cleaning leaders can actively attend job fairs to find suitable workers to join their team—and the results are typically highly positive. In fact, many believe that thanks to “The Great Resignation” specifically. Ěý

To take advantage of this resurgence, a company representative can be sent to these events to represent the brand and attract qualified employees. Applicants of various ages and skill levels can apply for the position and talk directly with your team in a fast-paced setting perfect for weeding out the unqualified applicants in a flash.ĚýĚý

7. Industry conventions/showsĚý

Highly specialized professional events are a great way to find good employees. With opportunities like the and , there are plenty of trade shows, conferences, and conventions that are perfect for connecting with your industry and finding new team members organically. These events also serve as a great opportunity toĚýfind specialists who are really interested in professional growth and development with a team as dedicated and successful as yours.ĚýĚý

8. Partner with a local non-profitĚý

Lastly, partnering with non-profits that help people reintegrate into the workforce is a great solution when looking for new employees. Many job seekers go to these organizations to find long-term and fruitful employment making it a great choice for companies hoping to increase employee retention. The employer can specify criteria that the job applicant must meet during the process which also can help to find experienced and beginner team members alike. It also serves as another positive benefit to working with your team that is sure to boost retention from a philanthropic perspective as well.Ěý

With , we offer several ways to help the world through cleaning and leadership. As a result, our team thrives and feels a sense of fulfillment that keeps them wanting to work with our team for far longer. Ěý

In the end,Ěýalthough the ‘Great Resignation’ affected the cleaning industry in multiple ways, it also helped leaders by creating a more robust workforce than ever before. To tap into this new workforce and generation, all it takes is understanding your team’s needs, establishing effective marketing, and leading by example. Ěý

Ěý

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One of the real beauties of having earbuds or headphones on an airplane is that they help you avoid tiresome conversations with people who seem to use talking to alleviate their anxiety about flying.

They must think that as long as they’re talking to the person next to them, the pilot’s going to do a better job flying the plane. I’m sure there’s research somewhere either confirming or disproving this theory, but I haven’t seen it.

Saved by the ‘man in the middle’

On a recent flight, I was occupying seat 24-A—the window seat in my row. When ‘jocular Greg’ sat down in 24-C, the aisle seat, and immediately struck up a conversation, I reflexively reached for my earbuds.

Greg seemed like a nice enough guy, but this was a two-and-a-half-hour flight, I was tired from presenting most of that day, had work I still needed to get done, and the passengers hadn’t even finished boarding yet!

As it turned out, the earbuds weren’t what saved me. It was Keshab, a 22-year-old, impossibly thin, Nepalis man in middle seat 24-B. As Keshab wedged his ceremonially-gowned self between us, Greg instantly shifted his conversation from me to him. I wasted no time inserting my earbuds and pulling out my laptop while trying to hide the subtle smile on my face.

Keshab’s story

With about an hour left in the flight, my computer alerted me that the battery was low, so I shut it down. It was then that Keshab mentioned he had noticed me writing and asked if I was a writer.

I responded that, although I do a fair amount of writing, I don’t consider myself a writer as many people think of them—certainly not in the best-seller sense—and that I was simply organizing my thoughts for an upcoming article.

Within minutes, Keshab had me engrossed in a conversation about his upbringing and how we ended up on that flight together. I quickly realized I had come close to missing out on an amazing story, an even more amazing young man, and a great lesson.

As it turns out, Keshab was born in Bhutan, a close neighbor of Nepal. When he was a toddler, his family was among thousands of others who were forcibly removed from the country. He ended up being raised in a refugee camp in Nepal.

With the help of a sponsor, Keshab and his family made their way to Akron, Ohio where they settled and where Keshab and his brother worked part-time jobs and drove for Uber so they could study computer science at the University of Akron. If Keshab was discouraged about anything, he never let it show.

Soaring to new heights with a sense of gratefulness

I feel that in this COVID-19 and post-COVID-19 world, Keshab’s story is particularly prescient. His is a family that had lost everything—their home, their citizenship, and even their native country. They learned to take nothing for granted and to appreciate everything they had gained: a new home, country, language, and new opportunities.

In business, it’s easy to take things for granted; to get irritated or discouraged with demanding customers, delayed or unavailable supplies, and impossibly scarce employees.

I believe the lesson I almost missed learning was to go easy on my complaining, better appreciate the things I have, and find the opportunities that might be hiding in the most unlikely places.

Chuck Violand is the founder and principal of Violand Management Associates (VMA), a highly respected consulting company in the restoration and cleaning industries. Through VMA, he works with business owners and companies to develop their people and profits. For more information, visit .

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With companies opening up again as COVID-19 cases settle in several states, the need for third-party cleaning arrangements and advanced cleaning practices is clearer than ever before. To learn more about the overall impact of Covid-19 on commercial cleaning, check out the full article on ĚěĂŔ´ŤĂ˝.com today!Ěý

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For a great comparison of deep cleaning and COVID–19 cleaning specifically, be sure to check out °äąôąđ˛š˛Ô´Ú˛šłć’s article, Worlds Apart: Deep Cleaning Versus COVID-19 Cleaning, as well.

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Indoor air quality (IAQ) is extremely important for productivity and occupant health in any industrial, commercial, or residential property, and it has become even more important in the era of SARS-CoV-2 (the virus that causes COVID-19). HVAC air conveyance systems, with associated ductwork and ductless mini-split systems, provide acceptable indoor air quality atmospheres, but to operate effectively they must be inspected, maintained, and cleaned on a routine schedule, including replacing filters and cleaning ductwork interiors. HVAC system maintenance also helps the system to run more efficiently, therefore saving operating costs.

Air conveyance systems filter out dust, particulates, volatile organic compounds (VOCs), mold spores, bacteria, and viruses, as well as lower humidity levels by removing moisture. Unfortunately, dust, particulates, VOCs, mold spores, bacteria, and viruses—including SARS-CoV-2—can accumulate on the interior surfaces of HVAC systems and ductwork. Without proper system maintenance, this accumulated mass of debris can then become aerosolized and transmitted through air currents, worsening IAQ.

SARS-CoV-2 and airflow research

Regarding the SARS-CoV-2 virus, a study has shown that a human sneeze or cough can disperse smaller droplet nuclei into air currents up to 12 feet away and linger in the air for more than one minute.1 Another study confirmed that a burst from a person’s mouth at nearly a hundred miles an hour can travel as far as 27 feet.2 The airborne virus droplets can then make their way into a building’s HVAC system, where they will continue to circulate.

A ducted HVAC system creates air currents, which can likely carry smaller viral particles even farther. According to Chinese health officials, when the COVID-19 pandemic first started, 10 people from three families eating in a Guangzhou, China, restaurant became infected. Aerosolized droplet transmission was prompted by air-conditioned ventilation. Researchers reviewed a video from the restaurant and saw many of these patrons were more than six feet apart from one another, suggesting that the virus followed the airflow, traveling through the air.3

An ongoing study of environmental contamination obtained surface and air samples in two Nebraska Biocontainment Units (NBUs) and nine residential isolation rooms housing individuals who tested positive for COVID-19. The room surfaces that were tested included ventilation grates, tabletops, and window ledges. Virus samples with the highest concentration were recovered from an air handling grate in the NBU, suggesting that airborne droplets were drawn into the HVAC system.

A recent study of SARS-CoV-2 stability indicates that infectious aerosol may persist for several hours and on surfaces for as long as two days. The most prolonged viability of viruses was on stainless steel and plastic. The estimated median half-life of SARS-CoV-2 was approximately 5.6 hours on stainless steel and 6.8 hours on plastic.5 In conjunction, influenza viruses can spread through the air on dust, fibers, and other microscopic particles, according to new research from the University of California, Davis, and the Icahn School of Medicine at Mt. Sinai.6

Contaminant buildup

Although ductwork interiors can be made of smooth metal, fine dust can collect on air duct surfaces, vents, motors, and coils. Flakes of dead skin, hair, and pet dander catch onto the dust, and before long, this process creates a dense, mat-like environment where viruses, bacteria, mold, dust mites, and allergens can flourish.

HVAC filter with particulate. Image courtesy of Jon A. Barrett.

Dust adheres to surfaces and attracts other contaminants due to the force generated by static electricity, which is known as “Coulomb force.”7 For instance, when dust is carried on air currents created by air conditioning and similar devices, the dust takes on a positive or negative static electric charge due to contact with various objects. Additionally, when sources of dust (mainly people and clothing) are electrically charged, the dust that is generated from these sources is electrically charged as well.

Dust with a positive electric charge will be attracted to objects with a negative electric charge and vice versa. The more dust is in the air, the more considerable the amount of dust that clings to objects within the room, including air vents. Also, ductwork return airstreams contain levels of humidity and moisture that adhere to the ductwork interior and capture dust particulate.

HVAC air filters might help in capturing some viral particles and dust particulates. A high-efficiency particulate air (HEPA) filter effectively removes small particles—99.7 percent of particles as small as 0.3 microns. A minimum efficiency reporting value (MERV) filter removes larger particles, 0.3 microns to 10 microns. A MERV filter rated 17 or higher is considered HEPA-like in efficiency; however, most commercial buildings have MERV filters rated 12 or lower. Unfortunately, a coronavirus particle is about 0.1 microns and cannot be viewed with human eyesight, so there’s no guarantee that a HEPA filter would stop viral particles and dust particulates from traveling through the HVAC system.

Current standard air handling units in HVAC systems circulate up to 80-90% of the air in regular systems during peak-load conditions, such as winter and summer, when outdoor ventilation airflow is set at the minimum percentage to save energy. Standard filtration units in HVAC systems cannot remove the virus within an airstream effectively. Thus, the HVAC system has become a central point of contact to spread the virus by recirculating contaminated air into indoor spaces.

Based on the studies and information, proper HVAC system maintenance, including inspection; testing; surface and air sampling; cleaning; and disinfecting air conveyance systems and ductwork, can help prevent the transmission of COVID-19.

Course of action

The following is a list of HVAC system maintenance and disinfecting best practices that are especially important during the current pandemic:

1. Review HVAC air conveyance systems and associated ductwork drawings and diagrams.
2. While donning proper PPE, perform a visual inspection of the exterior and interior of the HVAC air conveyance systems and associated ductwork, registers/vents, motors, coils, and filters. Use a video borescope camera if necessary and take digital pictures. Document and log any observations, even if the ductwork “looks clean.”
3. Test and inspect for any air leakage, VOCs, particulates, and duct metal seam issues.
4. Perform pre- and post-surface swab sampling of the HVAC air conveyance systems and associated ductwork, registers/vents, motors, coils, and filters. The pre-surface swab sampling may identify any hazardous substances and hazardous particulates.
5. Perform pre- and post-air sampling of the project area. Performing these samplings will help identify and isolate specific systems and affected areas, along with identifying any hazardous substances and/or particulates.
6. Use environmental controls and infection control risk assessment protocols to contain and isolate the cleaning and disinfecting project. This includes setting up HEPA air scrubbers, negative air machines, and containment barriers while using a particulate counter and air pressure monitor.
7. Ultra-low volume fogging using a non-acidic, non-chlorine-based Environmental Protection Agency (EPA)-registered virucide, biocide, and fungicide disinfectant can be implemented outside and inside ductwork, on registers/vents, motors, coils, and the entire project area to inactivate any viral aerosols. For efficacy, allow a minimum of a 10-minute dwell time or the dwell time per the virucide label.
8. Clean the interior ductwork surfaces from larger dust and particulates using HEPA vacuuming, rotobrushing, air whipping, and mechanical cleaning. Interior fiberglass-lined ductwork requires specialized attention and cleaning to prevent fiber damage and release. Visually inspect to prevent recontamination.
9. On metal interior ductwork, registers/vents, motors, and coils, clean and disinfect using a non-acidic, non-chlorine-based, EPA-registered virucide, biocide, and fungicide disinfectant. For efficacy, allow a minimum of a 10-minute dwell time or the dwell time per the virucide label.
10. Replace and install new HEPA filters. Ductless mini-split systems may have a washable filter. It is best to HEPA vacuum the air conveyance unit and disinfect the washable filter often with an EPA registered virucide, biocide, and fungicide disinfectant. For efficacy, allow a minimum of a 10-minute dwell time or the dwell time per the virucide label.

As mentioned, it’s important for an HVAC system to be inspected, maintained, and cleaned on a routine schedule. If thorough HVAC system maintenance is performed, an air conveyance system will operate more efficiently, provide a healthier indoor air environment, and save costs over time.

Resources:

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Jon A. Barrett is the marketing manager of SERVPRO of Blackwood and Gloucester Township, NJ. He has more than 30 years of remediation and restoration cleaning experience across multiple sectors. Barrett has certifications from OSHA, EPA, IICRC, and ABRA, among others.

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WoolSafe Academy has also hosted several infection control courses, supporting members with increased and discounted training and educating hundreds of professional cleaners about the virus and the solutions available. As we see the lifting of restrictions on non-essential retail and hospitality, now is the time to put the correct cleaning procedures in place while selecting the best products for the job. WoolSafe’s goal has been to help keep both the cleaner and customer safe while assisting commercial businesses, retail stores, and hospitality to reopen and operate safely while preserving facilities’ investments in their textiles.

WoolSafe-approved sanitizers that kill SARS CoV-2 include:

• Alltec, ENVIROSAFE Multi Surface Cleaner
• Prochem B125 CLENSANÂŽ and D500 MICROSANÂŽ
• BarrierTech Surface Disinfectant
• Benefect Botanical Decon 30 & Botanical Disinfectant Wipes
• Some of Diversey Oxivir range

For more information, visit .

The WoolSafe Organization is a cleaning industry service provider that promotes best practices in carpet and rug care through product evaluation and certification, education and training, and the promotion of professional cleaning and inspection services. Established in 1991, the WoolSafe Certification Mark represents products as being safe and effective for carpet care based on WoolSafe’s testing and standards. Many cleaning chemical suppliers use the certification mark to identify and promote those carpet care products specifically suitable for use on wool.

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Researchers know dirty little secrets about the haphazard cleaning habits of ordinary citizens. Forty percent of people, for example, can’t remember when they scrubbed the refrigerator. A quarter can’t recollect washing the bed linens. What’s more, they know they’re slouches at upkeep: One in four believes they don’t clean properly, and one in three admits they don’t clean often enough. Many people are confused and conflicted about cleaning. Experts in the area are so well informed on the topic that they teach other cleaning professionals how to do it. Major training and skill levels are critical weapons in the COVID-19 fight. That’s because normal cleaning—the kind we all do at some point—is worlds apart from COVID-19 cleaning—treating areas at risk for exposure to this devastating virus.

Disinfection myths

There is a huge difference between ordinary cleaning—the activity performed by any person using a variety ofĚýoff-the-shelfĚýcleaning products to remove substances from surfaces—and what is required to treat areas that may harbor dangerous pathogens like COVID-19. The possible presence of COVID-19 requires teams that have extensive training, use proper equipment and protection,Ěýemploy EPA- and FDA-approvedĚýproducts, and follow exacting procedures. Professionals areĚýhighlyĚýqualified to effectively treat these at-risk areas.ĚýThere are simply too many variables and complicating factors for most people to do an efficient job themselves.

To illustrate this point, let’s debunk five common misconceptions about ordinary cleaning methods versus COVID-19 cleaning:

MYTH

Deep cleaning is a good way to treat surfaces that may have pathogens.ĚýĚý

TRUTH

Deep cleaning, consisting of scrubbing, strong cleaning products, keen attention to tight or hidden areas, etc.,Ěýmay remove some germs, bacteria, viruses, and other pathogens, but it also may leave behind particles or spores that could begin to grow and reproduce at a later time.

MYTH

Disinfectants are good cleaners.Ěý

TRUTH

Many disinfecting products do not remove debris, dirt, and biofilms. Surfaces first must be cleaned with detergents and surfactants, which break up, trap, and remove dirt and debris by encapsulating them prior to applying a disinfectant.

MYTH

Disinfectants can be left on surfaces to provide long-term protection.Ěý

TRUTH

These substances, more often than not, will require wiping from surfaces after their dwell time has been met. Furthermore, if they are applied to a food-preparation surface, they must be rinsed with water afterward. A sanitizer is recommended for food-prep surfaces.

MYTH

Disinfectants treat surfaces as soon as they are applied.ĚýĚý

TRUTH

Disinfecting solutions must “dwell” undisturbed for the appropriate amount of time to treat surfaces. If they are removed prematurely, surfaces may not be adequately treated.ĚýDisinfecting solutions must be allowed to dwell according to the manufacturer’s specifications.

MYTH

Any disinfectant treats pathogens effectively if left on surfaces long enough.ĚýĚý

TRUTH

Cleaning professionals should evaluate surfaces, possible contaminants, and product safety to select the most appropriate product.ĚýFor instance, organic materials can rapidly decrease the effectiveness of disinfectants. This further emphasizes the importance of cleaning prior to applying the disinfectant.

Image courtesy of Paul Davis Restoration.

New COVID-19 cleaning additions

The last 12 months have been tumultuous and challenging for many; however, innovation continues as new ideas, concepts, and products have been introduced and marketed for COVID-19 cleaning. A word of caution: These new products may often not be vetted by the EPA or CDC yet (or may never be). Be sure not to not fall victim to marketing claims that have not been independently verified by a governing agency. Keep the EPA’s List N bookmarked for easy access.

Having said that, I am excited to see what the future brings. I fully expect to see new products and technologies being tested and vetted by the EPA or CDC down the line. Our industry, and many others, stand to greatly benefit from new concepts and products. However, until the EPA or CDC has a chance to validate new items, we must continue to perform our daily operations under procedures that have been documented and proven to be effective.

Through the COVID-19 pandemic, professionals have learned to adapt and become more flexible in day-to-day operations. This is a 24/7 industry, and unique requests are not uncommon. Professional cleaning teams have worked extensively to manage the needs demanded throughout these difficult times. The importance of clear communication and delivering on expectations is paramount.

Cleaning professionals are the best partners for property owners seeking to protect tenants, employees, and customers from virulent pathogens like COVID-19.ĚýThis type of cleaning and application of a disinfectant can quickly become complex and overwhelming to those who are not appropriately trained and equipped, so make sure your employees are ready for the challenge at hand and that your clients know the risks of attempting the work themselves rather than calling on you.

Matt Wildt holds university degrees in economics and emergency management and has been a project manager in the mitigation and restoration industry for 12 years. He is an IICRC Approved Instructor and serves as a technical trainer for Jacksonville, Florida-based .

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The Global Biorisk Advisory Council (GBAC) released a statement responding to the revised CDC guidelines. GBAC emphasizes that the enhanced cleaning and disinfection procedures many facilities have adopted during the pandemic work to lower the transmission risk of many infectious illnesses like influenza and noroviruses, in addition to COVID-19. GBAC also clarifies when specialized disinfection equipment may be appropriate and highlights benefits of facilities maintaining rigorous cleaning and disinfection protocols. Read the full release below:

TheĚý (GBAC), a Division of ĚěĂŔ´ŤĂ˝, has released clarification around the revisedĚýĚýfrom the CDC. The CDC’s latest guidance noted that “cleaning with products containing soap or detergent reduces germs on surfaces by removing contaminants and may also weaken or damage some of the virus particles, which decreases risk of infection from surfaces.” ĚěĂŔ´ŤĂ˝ and GBAC wish to emphasize the critical importance that cleaning and disinfecting surfaces must not only reduce exposure to COVID-19, but to other pathogens as well.

“While there are still many uncertainties surrounding COVID-19, it is clear that facilities can better prepare for, respond to, and recover from outbreaks when they have a comprehensive program that starts with a risk assessment” said GBAC Executive Director Patricia Olinger. “There are many layers to this issue, but as authoritative leaders within the space, we feel it’s important to clarify that with the current pandemic, in addition to indoor air quality needs, cleaning professionals should continue their enhanced efforts in cleaning and disinfecting public facilities with added focus on high touch points. When used correctly by trained professionals, proven products and equipment are very effective against SARS-CoV-2 as well as other viruses and bacteria.”

The use of products approved by the U.S. Environmental Protection Agency (EPA) and included on the EPA’s List N is preferable, as it ensures cleaning professionals are applying expert-reviewed formulations that have been approved for use against SARS-CoV-2. Additionally, cleaning for health is most effective at mitigating the spread of illnesses when it is a multi-step approach that involves first cleaning surfaces to remove or reduce soil loads and then disinfecting to kill bacteria, fungi, and inactivate viruses.

The CDC guidelines also stated that, “in most cases, fogging, fumigation, and wide-area or electrostatic spraying is not recommended as a primary method of surface disinfection and has several safety risks to consider.” While surface disinfection equipment is not necessary for every facility, ĚěĂŔ´ŤĂ˝ and GBAC support the use of sprayers with the proper training, as these tools can be incredibly useful for high-traffic facilities and those with occupants with an increased risk of illness. When using chemicals and disinfection equipment, it is important to read the label and use products correctly to prevent unnecessary overuse and exposure.

“There is a continuum of risk during the pandemic as new SARS-CoV-2 variants emerge, and beyond it due to the fact that illnesses like influenza, norovirus, and Methicillin-resistant Staphylococcus aureus (MRSA) can impact public health,” said ĚěĂŔ´ŤĂ˝ Executive Director John Barrett. “When combined, cleaning and disinfecting of surfaces, air quality controls, the use of face masks, hand hygiene, and other measures can greatly reduce the risk of infection spread and give facility occupants and guests greater peace of mind that organizations are prioritizing their health and safety.”

For more information on proper facilities cleaning and disinfecting now and post pandemic, visitĚý.

Hear comments on the recent CDC guidance on cleaning and disinfecting directly from biorisk expert Patricia Olinger; Dr. Paul Meechan, formerly with the CDC; and Michael Diamond, Executive Director of The Infection Prevention Strategy (TIPS), in the latest .

About GBAC, a Division of ĚěĂŔ´ŤĂ˝:ĚýComposed of international leaders in the field of microbial-pathogenic threat analysis, mitigation, response and recovery, the Global Biorisk Advisory Council (GBAC), a Division of ĚěĂŔ´ŤĂ˝, provides training, guidance, accreditation, certification, crisis management assistance and leadership to government, commercial and private entities looking to mitigate, quickly address and/or recover from biological threats and real-time crises. The organization’s services include biorisk management program assessment and training, Forensic RestorationÂŽ response and remediation, the GBAC STAR facility and service accreditation programs, training and certification of individuals and consulting for building owners and facility managers. For more information, visitĚý.

About ĚěĂŔ´ŤĂ˝: With more than 10,500 members—including distributors, manufacturers, manufacturer representatives, wholesalers, building service contractors, in-house service providers, residential cleaners, and associated service members—ĚěĂŔ´ŤĂ˝ is the world’s leading trade association for the cleaning industry. The association is committed to changing the way the world views cleaning by providing its members with the business tools they need to promote cleaning as an investment in human health, the environment, and an improved bottom line. Headquartered in Northbrook, IL, USA, the association has regional offices in Mainz, Germany; Whitby, Canada; Parramatta, Australia; Seoul, South Korea; and Shanghai, China.ĚýFor more information, visitĚý.

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“Antibody and antigen tests are available to keep on site for faster results, which means companies can quickly address employees’ health concerns by being better prepared to identify and isolate infections as needed,” explains Jordan Berkowitz, president of Supply.Ěý “There’s no reason to lose even more productivity than many already have to the pandemic.”

With both antibody and antigen test kits available, it’s important for companies to ensure they are selecting the appropriate testing product for their team’s needs. To screen individuals who may have been exposed to COVID-19, antigen tests utilize a nasal or throat swab and can provide results quickly, often on-site and within 30 minutes.Ěý With few false positives, these tests can identify those who need to be sent home and/or quarantined to reduce transmission. However, antigen tests still miss some active infections, which can necessitate further testing and potentially allow the virus to spread undetected.

Anitbody tests use a blood sample to detect the presence of proteins that indicate a prior infection.ĚýResults from these tests take a bit longer—typically 1-3 days—but are important in helping to track the spread of COVID-19 and have been vital to research on combatting the virus.Ěý However, antibody tests must be administered by a medical professional licensed to draw blood and are not effective in diagnosing new cases.

In the continued fight against COVID-19, Berkowitz notes, “Testing kits really are an essential element of PPE considerations because they help give companies more information about how well they’re managing viral transmission, which allows them to assess future needs and better protect employees.”

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Myth 1: The vaccines are not safe because they were developed so fast.

It’s true that the COVID-19 vaccine was developed faster than any other vaccine in history—under one year from when SARS-CoV-2 first appeared. However, although SARS-Co-V-2 was new to scientists, coronaviruses were not, and scientists have been studying them for decades. Dr. Macgreggor-Skinner explains, “There are a number of reasons the COVID-19 vaccines were developed more quickly. For me, as a scientist, as an epidemiologist, that’s exciting, but none of these reduce its safety profile.”

Myth 2: COVID-19 vaccines can give you COVID-19 disease.

Dr. Macgreggor-Skinner assures that it is impossible for the vaccine to give you COVID-19 disease—no matter which one you receive—because none of the vaccines available use live virus, which is the only way to become infected. The vaccine may cause mild side effects that feel like symptoms, but Dr. Macgreggor-Skinner stresses, “Any side effects—headache, chills, a sore arm—that’s a good thing because it’s due to your immune response actually working; it shows that you’re reacting positively to the vaccine, and it’s not from being infected.”

Myth 3: People who have had COVID-19 do not need the vaccine.

Dr. Macgreggor-Skinner explains that because of the severe health risk of COVID-19 and the fact that reinfection is possible, the CDC recommends (and he agrees) that everyone should get the COVID-19 vaccine when it becomes available to you, even if you have tested positive for COVID-19 in the past.

Myth 4: After receiving the vaccine, you cannot transmit the virus.

The vaccines that are available now are designed to prevent the virus from making you sick—and they are very effective at that. The vaccines have not yet been tested to determine if it is possible for a vaccinated person to become infected with SARS-CoV-2 (but not sick) and then transmit the virus to others. Until further study, vaccinated people should continue to wear masks and practice social distancing to reduce any possible risk of transmission to unvaccinated people who are still waiting their turn.

Myth 5: The vaccine will protect against COVID-19 for life.

The vaccine produces a robust immune response that protects against the development of symptoms and severe COVID-19 disease; however, Dr. Macgreggor-Skinner explains that we don’t yet know how long immunity will last—that research is ongoing. It’s possible that, like the flu, we will need an annual COVID-19 shot to remain protected against SARS-CoV-2 and any emerging variants.

In conclusion, Dr. Macgreggor-Skinner says, “We have a number of viable, effective, safe vaccines, and it’s important to keep sending us your questions, to keep the conversations going, and as we learn more, we’ll share that new knowledge with everyone within the cleaning industry.”

Watch the complete episode of Straight Talk! with Jeff Cross below, and find more Straight Talk! episodes on cleanfax.com. Take part in the engaging online conversations on industry topics by joining theĚýĚýtoday.

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