Advocating for an Industry

IICRC

Robbie Bradshaw鈥檚 path to the front lines of industry advocacy wasn鈥檛 a straight line鈥攂ut it was a deliberate one.

Raised in Portsmouth, Virginia, Bradshaw鈥檚 interest in public service began early. 鈥淚 started getting involved in politics when I was probably about 18 years old,鈥 he said. After working in the Virginia State Legislature for four years and completing law school, Bradshaw found that traditional law practice didn鈥檛 quite suit him.

鈥淔or some reason, I never saw an area of law that I really enjoyed,鈥 he said. 鈥淏ut one thing I think lawyers typically tend to forget is that they interpret the law, but if you鈥檙e an advocate, you can actually help make the law.鈥

That realization brought Bradshaw to the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), where he now serves as director of government relations.

A new era for the IICRC

While the IICRC is widely recognized within the cleaning and restoration sectors for its certifications and ANSI-accredited standards, it hasn鈥檛 always had a prominent voice in public policy. Bradshaw鈥檚 role to help change that.

鈥淭he consumers don鈥檛 necessarily know who we are, and I can tell you based on my conversations, the legislators don鈥檛 either,鈥 Bradshaw said. Yet lawmakers are increasingly interested in regulating areas related to the cleaning and restoration industry鈥攚ithout always understanding the standards and certifications that already exist.

鈥淚f they want a mold standard, a water damage standard, or a carpet cleaning standard, it鈥檚 already there,鈥 Bradshaw emphasized. 鈥淭hey just don鈥檛 know that it exists.鈥

Advocacy, he said, is about bridging that knowledge gap: 鈥淚t stops them from having to reinvent the wheel.鈥

Legislative wins

One of Bradshaw鈥檚 most notable recent achievements involved a bill in Virginia that aimed to regulate mold remediation through state licensure. Initially, the legislation risked pulling in agencies unfamiliar with industry practices. Bradshaw advocated for amendments that would recognize existing industry certifications鈥攍ike those from the IICRC鈥攁s sufficient to meet the bill鈥檚 requirements.

鈥淚 asked them what their overall goal was,鈥 he recalled. 鈥淭hey said, 鈥榃e want to make sure when someone calls in a mold remediator, they鈥檙e going to get a good job.鈥 So, I said, well, there is a standard that exists. The result? The bill passed with the IICRC鈥檚 S520 standard listed as an acceptable guideline.鈥

A similar victory came in Montana, where lawmakers sought to address the cleanup of fentanyl and methamphetamine residue. Working closely with legislators, Bradshaw helped guide them toward adopting standards-based language, paving the way for future recognition of the IICRC鈥檚 upcoming S900 standard on drug residue remediation.

鈥淲e are certainly supportive of being certified, but also following the industry standard of care,鈥 Bradshaw said. 鈥淭hat鈥檚 a really big win.鈥

The workforce challenge

Another primary advocacy focus is workforce development. States like California are investing millions in disaster recovery training initiatives, but they haven鈥檛 always defined what that training should include. Bradshaw sees this as an opportunity.

鈥淲e have FSRT; we鈥檝e got a new fire standard,鈥 he said. 鈥淲e can train these folks to restore buildings and properties that have been lost to wildfires.鈥

At the federal level, IICRC and other industry allies are supporting the 鈥淚nvesting in Tomorrow鈥檚 Workforce Act,鈥 which would allow families to use 529 education savings plans for industry certifications, not just college degrees. 鈥淭his would be huge for the cleaning and restoration industry,鈥 Bradshaw said. 鈥淚鈥檝e met plenty of people who say, 鈥業鈥檝e got money sitting in a 529 account, and my kid doesn鈥檛 want to go to college.鈥 This gives them another option.鈥

The long road of advocacy

Bradshaw is quick to admit that advocacy work is not for the faint of heart.

鈥淚t鈥檚 not pointless, but it does get exhausting,鈥 he said. 鈥淵ou鈥檙e constantly talking to legislators who have no idea about our industry. We鈥檙e a billion-dollar industry that鈥檚 underrepresented from an advocacy standpoint.鈥

He describes the effort as an 鈥淚ronman marathon.鈥 Progress is slow, but steady. 鈥淓ven once you think you鈥檝e solved a problem, I promise you鈥攕omebody next year is going to introduce a bill that鈥檚 going to screw it up,鈥 he said.

That鈥檚 why ongoing collaboration is so important. Bradshaw works closely with other industry advocates, including John Nothdurft of 天美传媒 and the Restoration Industry Association鈥檚 (RIA) Advocacy and Government Affairs (AGA) Committee. 鈥淚t鈥檚 important to leverage each other,鈥 he said. 鈥淛ohn has more knowledge at the federal level. He鈥檚 called on me a couple of times about state-level issues. That cross-pollination makes all of us better.鈥

Looking ahead: Educating the advocates

One of Bradshaw鈥檚 upcoming initiatives is the IICRC鈥檚 third annual Educating the Advocates Symposium, scheduled for Oct. 1 in Las Vegas. The goal is to empower others in the industry to become advocates themselves.

鈥淚t鈥檚 about getting folks in person to talk about how to advocate not just for the IICRC, but for all industry certifications and standards,鈥 he said. 鈥淓veryone should know how to represent what we do and why it matters.鈥

Bradshaw is passionate about his mission. And while the founders of IICRC likely didn鈥檛 envision their organization being involved in legislative work, Bradshaw believes this is exactly where the industry needs to be.

鈥淓very company should have a lobbyist,鈥 he said. 鈥淲e鈥檙e not big pharma lobbyists鈥攚e鈥檙e out there advocating for industry, for standards, and for professionalism.鈥

With people like Bradshaw leading the charge, the cleaning and restoration industry is finally beginning to find its voice鈥攁nd ensure that the standards developed by its experts are recognized, respected, and embedded in the policies that shape the future.

Watch the full interview below.

EDITOR鈥橲 NOTE: Cleanfax produces this media program in partnership with the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). The program, Unscripted, features what the IICRC is doing, what the industry needs to know about IICRC Standards, certifications, events, technical tips, management, marketing strategies, and more. If you have a topic you would like to see featured in a future edition of Unscripted, email Jeff Cross, 天美传媒 media director, at [email protected].

Jeff Cross

Jeff Cross is the 天美传媒 media director, with publications that include Cleaning & Maintenance Management, 天美传媒 Today, and Cleanfax magazines. He is the previous owner of a successful cleaning and restoration firm. He also works as a trainer and consultant for business owners, managers, and front-line technicians. He can be reached at [email protected].

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